Terms and Conditions

This page sets out the terms and conditions that govern use of the Librabet Casino platform. It explains the relationship between us and our users, the rules that apply when you register and play, and the practical steps we take to manage accounts, payments and promotions. By using our services you confirm that you have read, understood and agree to these terms, and that you will comply with any reasonable requests we make to verify your identity or to secure your account.

Account responsibilities

We require each user to provide accurate personal information and to keep account details secure. You are responsible for all activity that occurs under your account, including wagers, deposits and communications. Do not share your login details. If you suspect unauthorised access, contact our support team immediately. We may suspend or close accounts where fraudulent activity, shared accounts or breaches of these terms are suspected.

Eligibility requirements

To open an account you must meet the minimum age and legal requirements applicable to your location. We may refuse registration or restrict access where local laws prohibit participation. We will carry out identity and address verification checks before allowing withdrawals. If you cannot satisfactorily complete verification, we may limit functionality or close the account pending further documentation.

Acceptable platform use

Use the platform only for lawful, non-commercial purposes. Prohibited actions include using multiple accounts to gain advantage, attempting to manipulate games or promotions, or exploiting technical faults. Any attempt to launder funds, place bets on behalf of others, or otherwise misuse services will result in account restrictions, forfeiture of funds and potential legal action.

General bonus and promotion rules

Promotions are subject to specific terms that are published with each offer. In general, bonuses and free spins are conditional on meeting wagering requirements and may be limited to specific games. We reserve the right to withhold, cancel or claw back bonuses where abuse is suspected, or where the promotional terms are breached. Promotional eligibility may be restricted by account status or jurisdiction.

Deposits and withdrawals

Payments must be made from accounts in your name. We process deposits promptly but may delay or refuse transactions for security checks. Withdrawals are subject to verification and may be subject to account review before release. We may apply limits to deposits or withdrawals and may require funds to be returned to the original payment method where appropriate. Any fees charged by payment providers are outside our control.

Dispute resolution

If you have a complaint, contact our support team in the first instance so we can investigate and respond. We aim to resolve issues promptly, fairly and in good faith. If a dispute cannot be resolved directly, we will cooperate with any independent dispute resolution procedure that applies under law or agreed industry processes.

Updates to terms and conditions

We may update these terms to reflect changes in law, regulation or our services. We will publish revised terms on the site and, where appropriate, notify account holders. Continued use of the platform after any change constitutes acceptance of the new terms. If you do not accept an update, you should close your account and stop using the service.